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wsq-Solve Problems and Make Decisions at Operations Level

Solve Problems and Make Decisions at Operations Level (ES-ACE-102G-1) CRS-Q-0028128-ES

INTRODUCTION

Solve Problems and Make Decisions at Operations Level is a generic work skills programme designed to providelearners with the techniques in effective problem-solving and decision-making. This course inspires learners to solve problems using creative and logical thinking to be able to understand the underlying issues and identify theroot causes of problems. This course also provides the learners with a variety of tools in generating and evaluating proposed solutions and provides ways on how to address recurring problems.

PROGAMME DURATION

16 hours – Assessment hour(s): 1, Training hours: 15

MODE OF DELIVERY

Face-to-Face: 15 Guided Learning Hours (GLH) consist of lectures, interactive activities, role plays, group discussions, and self assessments/tests, either conducted in-house or on-site (Corporate Trainings)

ASSESSMENT MODES AND SCHEDULE 

Written Assessments – case study (Day 1) Written Assessments – short questions (Day 2) Oral Assessment (Day 2)

ENTRY REQUIREMENTS 

Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4

AWARD CRITERIA

Students must successfully pass all written and oral assessments to achieve competency in the course. Learners who are certified competent will be given a Statement of Attainment (SoA) by the Workforce Development Agency (WDA) / Skillsfuture Singapore (SSG)

COURSE OUTLINE & PROGRAMME STRUCTURE

Full course outline is available upon request.

ATTENDANCE CRITERIA 

Student must achieve atleast 75% in attendance

AVERAGE TEACHER TO STUDENT RATIO 

1 : 20

PROGRAMME INTAKE 

MONTHLY – Please consult any Student Support Services representative for more information

COURSE FEES (Singapore Dollars)**

S$363.8 (GST Inclusive)

Note: All Singaporeans aged 25 and above can use their $500 Skillsfuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the Skillsfuture website (http://www.skillsfuture.sg/credit/) to choose from the courses available on the Skillsfuture Credit Course directory.

MODES OF PAYMENT

Cash, Cheque, Skillsfuture Credit, Bank Transfer (FAST Mode) or Post-Secondary Education Account (PSEA)

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