FEEDBACK AND COMPALINTS MANAGEMENT

The School accepts feedback and complaints in soft copy using the Compliments/Feedback/Complaint Form accessible here
In cases where the feedback or complaints are verbal, the relevant staff will request for the person giving the feedback/complaint to either fill up the online form.
The School gives an acknowledgement or initial response to the feedback/complaint within 3 working days.
The School targets to resolve all feedback/complaints within 14 working days.